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A common problem in any company is that a service or process stay offline due to an instability of equipment, systems, process or even human errors. These crisis' moments occurs many times without the responsible people became aware, be alerted and notice immediately the situation.
Beyond, it is common that in many of this problems the customer became aware about the failure before the company itself, that cause not only the possible immediate financial loss but also a risk and unreliability to the company's image.
In many business activities, a fast decision making to resolve a crisis can avoid that the final customer, being internal or external, realized that the problem happened.
To make this possible, the Orion Data Hunter have an alert system that based on collected information from the systems that are being monitored, allow that in a few seconds an alert can be triggered to inform a fail situation to the responsible area, so they can actuate quickly.
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With the alerts set, the Orion Data Hunter allows that, when triggered, the alerts can be sent through email, recorded in database, sent to other systems in file format or integrated in current information screen systems in data processing centers from companies. The messages shown are customized and can be a simple message reporting the problem or even a description of the proceedings that need to be executed to fix the fault.
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In this way, any generated alert can be quickly viewed by responsible team, as showing a fail or assuring the normal processing of the system.
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